- Do I have to pay to try it?
- No. The app is free to download and every new account gets a 14-day free trial with full access. No credit card is required to start the trial. On the website, $19.99 once keeps adding and exporting unlocked — no subscription. The iPhone app offers the same $19.99 one-time pass.
- Why is the App Store asking for a payment method?
- Apple requires every Apple ID to have a valid payment method on file before any download — even free apps. You can choose “None” as your payment method in iPhone Settings → your name → Payment & Shipping. Selecting “None” lets you download the app and start the free trial without being charged.
- What happens after the free trial?
- After 14 days your book becomes read-only without paid access. Your existing memories stay safe. Buy the $19.99 one-time pass on the website to keep editing and exporting; existing subscriptions continue to work.
- What is the play version of the book?
- Every finished book can be watched as well as read. Press play and your voice plays over the photos — your year as a little movie. It's included at no extra cost, and your book stays private unless you share its link.
- Does the website pass renew?
- No — one payment, no renewal or expiry. Existing subscribers can still manage or cancel their subscription in Settings.
- Who handles billing?
- Payments are processed by Stripe. See our refund policy for details.
- How much does shipping cost for the hardcover?
- Shipping is calculated at checkout based on your destination. You'll see the total before you confirm your order.